How secure is my membership data?

By Jeff Pond


How secure is my data?

Is my data backed up?

Is your hosting reliable?

These are three related, rapid-fire questions we always get asked, generally in that exact order.  To quickly summarise, Member Jungle is a Software-as-a-Service (SaaS) platform.  This means all aspects of the service including hosting, data security, backups, and performance are taken care of so all you need to do is look after your members.

How secure is my member data?

Member Jungle follows security best practices when it comes to storing and making your data viewable.  This means all website visitors are protected by SSL encryption and all user passwords are stored encrypted in a secure database.  All of our servers and infrastructure are protected by firewalls and we actively monitor traffic for malicious activity and block it in real-time.

Is my data backed up?

Member Jungle maintains comprehensive backups of all our infrastructure to ensure your data is available and safely stored. Backups are encrypted in transit and at rest.  Backups are stored across geographically redundant locations.  This means in the unlikely event of a major disaster like losing a datacenter or a server failure, we can recover your data quickly and keep your club running.

Is your hosting reliable?

With a track record of 99.99% uptime Member Jungle delivers best-in-class availability. We utilise fully redundant cloud infrastructure. This ensures that if any component fails, Member Jungle will keep on running – with little or no disruption to your service.

Apart from great performance and reliability, our hosting environment is also 100% powered by renewable energy.  This means you are effectively reducing your carbon footprint by using Member Jungle.

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