We Answer The 9 Most Frequently Asked Questions About Member Jungle
Since the beginning of time, many frequently asked questions have existed; however, in 2010, one US senator asked a question that I don’t think anyone has ever asked before.
During a 2010 hearing about building military bases on the island of Guam, a sitting US senator asked the following question.
After very slowly and painfully describing how small Guam is, the senator made this statement, “My fear is that the whole island will become so overly populated that it will tip over and capsize,”. He then looked expectantly at the admiral, awaiting his response to what he believes is a very legitimate fear.
Yep. A sitting US senator asked during a senate sitting if too much construction on an island would cause the island to overbalance and “capsize”.
Education is so important.
Anyway, we are here today to answer questions that are infinitely less stupid and much more frequently asked than “can islands capsize?”. Today, I will briefly go over the most frequently asked questions that people have about Member Jungle and give you sources to learn more about each answer.
General Questions About Member Jungle
1. What is Member Jungle?
Member Jungle is an all-in-one membership management system designed to make managing every aspect of membership organisations like clubs and associations easier and more streamlined.
For a more detailed look at Member Jungle, read How Does Member Jungle’s Membership Management System Work.
2. How Much Does Member Jungle Cost?
Member Jungle’s prices vary depending on your organisation’s size and needs, with prices starting at AUD $109 a month and going up to AUD $799 a month.
For a full breakdown of how pricing works, check out How To Work Out How Much Member Jungle Will Cost Your Club.
3. Is There A Free Trial Of Member Jungle?
Member Jungle provides a 30-day free trial of our system, which can be completely set up and customised to fit your club's preferences. This trial allows you to explore all of Member Jungle's features and work out whether they meet the needs of your club or association. If you find they do, you can simply pay, and your trial site will launch as your official website.
For more information on how the free trial works, read 5 Questions You Should Answer During Your Member Jungle Trial.
4. What Are The Key Features Of Member Jungle?
Member Jungle is an all-in-one platform designed to streamline every aspect of managing your club or organisation. It's packed with features to help you save time, engage members, and boost growth.
Here is a quick overview of some of the key features:
- Website
- Mobile app
- Online sign-ups and renewals
- Automated payments and reminders
- Detailed member database
- Online store
- Online event registration and ticketing
- Attendance tracking and reporting
- Email campaigns
- Send club reminders and announcements
- SMS communication
For more information about each of the individual features of Member Jungle, check out How To Get The Most Out Of Your Member Jungle Subscription. This article goes over all of the features in Member Jungle and links out to even more information on them.
5. What If I Need Help Setting Up My Member Jungle Site?
Member Jungle is designed to be easy to set up and use, so it is absolutely something you can do yourself. However, if you’d understandably rather spend your time doing other things, then you can just pay for the Accelerator and get one of our project managers to setup your site and membership system for you.
Our project manager will meet with you to determine exactly what you want your site to look like and how you want it set up. They will then fully set up your website and ensure everything is perfect and ready to go. They will also give you an hour-long training session on handover so you know how to use your new website.
Read What Is the Accelerator At Member Jungle? for more information about the Accelerator, what it includes, and how it works.
Technical Questions About Member Jungle
6. How Secure Is Our Member Data?
Member Jungle takes data security very seriously and has put several fail safes in place to keep your membership data as safe as possible.
For more about data security, read How does Member Jungle protect your data?
7. Can I use My Current Domain And/Or Website?
Member Jungle provides you with a new domain name and a custom website when you sign up. However, if you wish, you can choose to move your old domain name to your new Member Jungle site.
While Member Jungle provides you with a brand new website customised to your needs, you can keep your old site if you really want to. In that situation, Member Jungle can be set up as a member portal, which gives your members somewhere to log in and allows you to manage your membership via the portal.
For more information about how domain names work, read Can We Use Our Own Domain Name When We Launch Our Site?
For more on choosing between your current website and getting a new Member Jungle one, read Should I keep my existing website or use the Member Jungle one?
8. What Support Does Member Jungle Offer?
Member Jungle is designed to be simple and easy to use, but that doesn't mean we don't offer a wide range of support options to assist you. We provide three distinct types of support to ensure you get the help you need in the way that suits you best.
First, we have a comprehensive help portal filled with articles and videos that guide you through every stage of using the system and address any issues you may encounter.
Additionally, we offer both free and paid training sessions with our team members, ensuring that you and your entire admin team are well-versed in how Member Jungle works.
Lastly, you can raise a support ticket and let us know about any problems you're having. A member of the Member Jungle support team will then get in touch and help you resolve your issue.
For more info on this, either read The 3 Ways You Can Get Customer Support From Member Jungle or watch Member Jungle Support: Your Questions Answered!
9. What Payment Gateway Does Member Jungle Use?
Member Jungle uses Stripe to handle all online payments. This means your members can pay for memberships, events, and shop items with various cards, all while their sensitive data stays protected by Stripe's high-security standards. Plus, Stripe integrates with accounting software like Xero to make managing your finances easier. This secure and reliable system ensures a smooth payment experience for everyone.
For more on Member Jungle and Stripe, please see Why The Member Jungle System Uses Stripe's Payment Gateway.
How To Find Out More About Member Jungle
If you are interested in finding out more about Member Jungle to work out if it is the right choice for your organisation, then I’d recommend reading either of the following articles.
7 Reasons Why Member Jungle Is The Right Choice For Your Club Or Association
The Top 3 Problems With Member Jungle
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