The Top 3 Problems With Member Jungle
At Member Jungle, we have spent years helping hundreds of people take the stress out of running their clubs. However, we aren’t perfect, and we aren’t the right fit for every club or association out there. So in the interest of transparency, today I will talk about the biggest problems with Member Jungle and who is and isn’t a good fit for our software.
#1: What if Member Jungle Isn’t the Right Fit For My Club?
Making a decision on something like this can be stressful; you are potentially putting time, money and the happiness of your members on the line. It is essential to take it slow and make sure you make the right decision for your club. So let’s look at some of the major concerns you are likely having and what you can do to fix them.
What If I Regret My Decision To Sign Up With Member Jungle?
One of the most common concerns people have when deciding whether or not to sign up with Member Jungle is what happens if they regret their decision. We often hear questions like what happens if I regret it? Or what happens if it doesn’t do what it says it will? What happens if I pitch it to my club but then it doesn’t work properly? So, let’s talk about what happens if you sign up with Member Jungle but then regret your decision.
First, we want our customers to be happy with their decision and satisfied with our product. Now I know every single business in history has said that, but we really do mean it for a couple of reasons.
Firstly, because almost every member of the Member Jungle team is in clubs, running clubs is our passion, and we honestly do want to just help other people like us. Secondly, because a large proportion of our new customers are from word of mouth from existing customers. So if our existing customers aren’t happy, we won’t just lose their business but we will lose a lot of potential new business, too, and the next thing you know, we’re broke. I can’t be much more honest than that. If I was any more honest, I’d be confessing the time I loudly called my year 2 teacher Granny in front of my whole class. In fairness, though, she was actually my Grandmother. #smalltownproblems
So we’ve established that we at Member Jungle want you to be happy with your decision; let’s talk about how we achieve that.
No Lock In Contracts At Member Jungle
Unlike many of our competitors at Member Jungle, we have no lock-in contracts. You can cancel anytime, no matter which package you are on, how much you are paying or how long you’ve been with us. There is no early cancellation fee, no hidden fees or costs anywhere. If you want to leave, you can. At Member Jungle, we much prefer to have happy customers who want to stay rather than customers who are locked in and forced to stay.
90-Day Money Back Guarantee With Member Jungle
Once you have signed up with Member Jungle, we offer to refund the entire subscription and professional onboarding cost if you cancel within 90 days. That is three whole months to use your new system in your club’s day-to-day running to ensure it does everything it claims to do. Despite offering this 90-day money-back guarantee to hundreds of clubs for years, no one has ever taken us up on this.
A Free 30-Day Trial Of The Member Jungle System
As you may already know, we offer a free 30-day trial of the Member Jungle system. In this trial, the system is fully functional; you can customise it, add other admins, add test members, set up events, test out the automatic renewal system and a lot more. This is the perfect opportunity to play with the system and work out if it is what you are looking for. This way, you can make a much more informed decision about whether or not Member Jungle is the right fit for your club.
Not Enough Time To Properly Evaluate The Member Jungle System
Speaking of the free trial, another common problem we hear is that someone signs up for a free 30-day trial but then they don’t get time to properly test it out. Running a club is a lot of work; most clubs we work with are volunteer-run. It is really common for people to get busy with the club, work, or just life in general and not have time to properly try out the site.
In this situation, we can either extend your free trial or put it on hold until you have time to evaluate it. This way, you will not need to rush your trial or make a snap decision without all the information. All you need to do is reach out to a member of the team, explain what’s happening, and they will be more than happy to come up with a solution for you.
#2: Is My Club Or Association The Right Size For Member Jungle?
Member Jungle offers a range of different packages at different prices that will suit a wide range of club sizes. Chances are your club or association will be the right size for Member Jungle. However, this will not be true for every club. Currently, our smallest club has a little over 50 members, and our largest has over 15,000 members.
Too Small For Member Jungle?
If your club has less than 100 members, you may find that the price of the Member Jungle system would take up too much of your membership dues. Obviously, this will vary from club to club and how much you are willing to pay. As we’ve said, our smallest club has less than 100 members, yet they were still able to justify the expenditure and are very happy with their Member Jungle system. The reality is your club will never be too small for Member Jungle to handle and help grow. However, the price may not make sense for the admins of very small clubs.
Too Large For Member Jungle?
Unlike small clubs that will never be too small for Member Jungle to handle, some clubs will be simply too big for Member Jungle. The Member Jungle system can work with clubs and associations of almost any size, but if your organisation has a huge membership base, custom requirements or specific processes it may be too large for us to handle effectively. If you are unsure if your club is too large or our software isn’t the right fit,, reach out to a member of our team, and we will help you determine your best option. As a rule of thumb, if your club or association has more than 50,000 members, you are probably too large for us. A better option for you may be Bond Software.
#3: Member Jungle Is An All-In-One System
You may have encountered people discussing potential issues with all-in-one systems, some of which will be valid problems. Briefly, there are two types of membership management systems: all-in-one and others that offer membership only functionality and link with other programs and both have valid problems with them.
An all-in-one membership management system provides all the necessary features in a single platform for a fixed price. On the other hand, integration-based systems connect various specialised paid tools to compliment their membership management system.
To sum it up, all-in-one systems are easy to manage and have a single subscription fee, while integration-based systems need more set-up and maintenance but offer access to more advanced tools. The choice between the two depends on your specific needs, preferences, and the level of flexibility required in managing your memberships. Long story short, there are undeniable pros and cons to both systems.
That is a very brief overview; if you want to get further into the weeds on the differences, read the Top 5 problems with membership management systems.
Why Is Member Jungle An All-In-One System?
At Member Jungle, we have decided to provide an all-in-one system rather than an integration system. We chose this because it provides our customers with a more user-friendly experience, a simpler set-up, and no need to pay for multiple services. Additionally, you only need to manage one system, and all your needs can be met in one place. However, our approach definitely has some downsides, such as some features being less advanced than those offered by specialty paid services that work with an integration style system. Also if you already have existing systems in place that you are required to use which won’t work alongside ours, then maybe our system may not be the best choice.
Despite this, we firmly believe that our approach is the best option for our customers. We encourage you to research both approaches to membership management and determine which one is best suited for your club’s needs. Both styles of systems have flaws, so make sure you only trust websites and companies that are willing to talk about them.
At the end of the day, it’s your call on which style of system works best for your club. Just make sure you do your research and weigh all the options. You may decide that you don’t want an all-in-one system, and that’s okay, trust yourself to make the right choice for your club.
Talk To A Member Of Our Team
Hopefully, all this has done a good job of alerting you to the potential problems with Member Jungle and how you can fix them. If you still have questions or are unsure whether or not our system is right for your club, ask a member of our team and they will be more than happy to help you.
Otherwise, why not sign up for a free trial and see if it is right for your club.
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