What happens if Member Jungle doesn’t work for me?
We understand that sometimes things just don’t work out.
In the event that you have setup and started using Member Jungle and then discover that our software does not meet your particular clubs needs, we offer a 90 day money back guarantee for annual and monthly subscriptions only. This does not include transaction fees or upfront values.
To obtain a refund
Please email Member Jungle accounts@telligence.com.au with your reason and request.
Member Jungle will respond and arrange a refund depending on how you are currently paying your subscription. We will provide a refund into your bank account if you have provided your bank details which typically takes up to 5 business days. Alternatively we can organise for funds returned to your credit card if that was your method of payment.
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