Why You’re Not Too Old For Member Jungle
One common concern we hear from people who are considering signing up with Member Jungle is that they are concerned that they are “too old” to learn the system. The truth is that’s just bunk; you’re never too old to learn how the Member Jungle system works. So, let’s talk about why you’re never too old to learn new tricks and how our team can assist you every step of the way.
Did you know that as of 2023 the oldest world leader is Paul Biya, the President of Cameroon, who is 90? Did you know that the median age for world leaders is 62? My point is that if 90-year-olds can run entire countries, you can learn how to use Member Jungle.
The Member Jungle System Was Built To Be Easy To Use
When we built the Member Jungle system, we deliberately made it as easy to use as possible. It has been designed for non-tech people to be able to pick it up and use it effectively with only some basic instruction.
Many club administrators who use the Member Jungle system are of retirement age or older and can easily use the site. This is because the system is not only built to be extremely simple but because there is an extensive library of help articles available to you that can walk you through literally anything you care to do with the system.
I’m not exaggerating; the Help Portal has everything from a Complete Member Jungle Setup Guide to adding events using the Event Module to how to set up and use the Continuing Professional Development module. No matter how simple or complicated your club is, there is a help article to guide you through what you need.
Also, while it is an option for you to set up and customise the website and import all your member data yourself, this is something we can do for you. Our team can import your data, customise the website how you want, and set everything up for you. So, you only need to provide us with the right information, and we will do the rest.
Extensive Training And Support From Member Jungle
If you sign up for Member Jungle, you won’t just be tossed in at the deep end and expected to work out how it all works for yourself. There are extensive training and support options available to you at all times.
What Training Is Available To You?
We offer you and your administration team a wide range of training options. Our customers generally find our system very user-friendly and easy to use, but if you have any questions, we have ongoing training and free webinars available. Even if you have been a customer for years, you can still attend one of our online training sessions to clear up any queries.
Additionally, we have a library of free training and how-to videos on our website. To see all our free and paid training options, visit our website and check out Book Online Training Here and Committee Changes & Training.
It’s also worth mentioning that all this training is on top of the one-on-one training session you will have with a member of our team when you first get access to your system. All this combined is often enough to get even the most non-tech-savvy administrator using the system like a pro.
What Ongoing Support Is Available For You?
Just like with training, Member Jungle offers extensive ongoing training to help you get the best out of the system. After all, our whole goal is to take the stress out of running clubs. If our system were stressful, the whole thing would be counterproductive.
So, if you need any help with the system, you have the whole help portal, the support articles and videos and the free webinars at your disposal. However, if that doesn’t do the trick, an entire support team is available to help you. You can easily create a support ticket and have a member of the team swoop in to help you with whatever problem you are having. This system allows us to help you quickly and effectively, no matter the problem.
Guy Stevens, the Vice President of Lotus Club Victoria, had this to say about his experience with Member Jungle’s support.
“All of the support tickets are answered within 24 hours and fixed. And so the support I get has made all the difference. It's one of those things that I know I really do feel if they see an email from me, I know they're going to jump on straight away and fix whatever's happening; quite often, it's things that I could fix myself. But they just go in and fix it for me and it's just been fantastic,” Guy Stevens.
For more information on how to get support from Member Jungle, please read The 3 Ways You Can Get Customer Support From Member Jungle.
Member Jungle Offers You A Free Trial And No Lock In Contracts
At Member Jungle, we believe in providing our customers with the best possible experience. That's why we have a flexible cancellation policy with no lock-in contracts. This means that you can cancel your subscription anytime you want without any early cancellation fees or hidden charges.
We are confident that our system will meet all your needs, which is why we offer a 90-day money-back guarantee. If you're not satisfied with our system within 90 days of signing up, we will refund your entire subscription and professional onboarding cost. We have been offering this guarantee to hundreds of clubs for years, and no one has ever taken us up on this offer.
We also offer a free 30-day trial of the Member Jungle system. During the trial period, you can fully customise the system, add other administrators, add test members, set up events, and test out the automatic renewal system. This way, you can actually use the system, see if you like it and see how easy it is to use. Plus, all the help documents, videos and support we have already discussed will be available to you throughout your trial.
This gives you quite a lot of time to learn and use the system before you fully commit to the change.
What Else Do You Need To Know About Using The Member Jungle System?
I hope it’s clear now that you are not too old to use Member Jungle; you absolutely can learn the system and use it to really help your club. Whoever said you can't teach an old dog new tricks was full of it.
If you’d like to know more about how user-friendly the system is, please read How much computer experience do I need to manage Member Jungle?
If you’d like to see some other clubs’ experiences using the system, please read Customer Story - The Northern Rivers Bushwalkers Club.
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