Privacy Policy

1. We respect your privacy

We respect your right to privacy and are committed to safeguarding the privacy of our customers and website visitors. We are also committed to protecting the privacy of your club's members. We adhere to the Australian Privacy Principles contained in the Privacy Act 1988 (Cth). This private policy sets out how we collect and treat your personal information.

"Personal information" is information we hold which is identifiable as being about you.

This privacy policy covers Member Jungle Customers (your club or organisation) and has specific notes where it pertains to Member Jungle Customers or club member data.

 

2. Collection of personal information

We will, from time to time, receive and store personal information you enter onto this website or app, provided to us directly or give to us in other forms.

There will be features that you may use as part of Member Jungle, or the Member Jungle app, that use additional information.

 

3. How we collect your personal information

We collect personal information from you in a variety of ways, including when you interact with us electronically, telephone or in person, when you access our website and when we provide our services to you. We may receive personal information from third parties. If we do, we will protect it as set out in this Privacy Policy.

 

4. Use of your personal information

For Customers (your Club or Organisation)

We may use personal information collected from you to provide you with information, updates and our services. We may also make you aware of new and additional products, services and opportunities available to you. We may use your personal information to improve our products and services and better understand your needs.

We may contact you by a variety of measures including, but not limited to telephone, email, sms or mail.

 

For Members

No personal information will be used by Member Jungle, whatsoever.

We will not contact your club members directly.

5. Disclosure of your personal information

We will never, ever sell your personal information to anyone.

 

For Customers (your Club or Organisation)

We may disclose your personal information to any of our employees, officers, insurers, professional advisers, agents, suppliers or subcontractors insofar as reasonably necessary for the purposes set out in this Policy. Personal information is only supplied to a third party when it is required for the delivery of our services to you.

We will never, ever sell your personal information to anyone.

We may from time to time need to disclose personal information to comply with a legal requirement, such as a law, regulation, court order, subpoena, warrant, in the course of a legal proceeding or in response to a law enforcement agency request.

We may also use your personal information to protect the copyright, trademarks, legal rights, property or safety of, the proprietor of this domain, its customers or third parties.

Information that we collect may from time to time be stored, processed in or transferred between parties located in countries outside of Australia. These may include, but are not limited to USA.

If there is a change of control in our business or a sale or transfer of business assets, we reserve the right to transfer to the extent permissible at law our business customer database, together with any personal information and non-personal information contained in those databases. This information may be disclosed to a potential purchaser under an agreement to maintain confidentiality. We would seek to only disclose information in good faith and where required by any of the above circumstances.

By providing us with personal information, you consent to the terms of this Privacy Policy and the types of disclosure covered by this Policy. Where we disclose your personal information to third parties, we will request that the third party follow this Policy regarding handling your personal information.

For Members

We may from time to time need to disclose personal information to comply with a legal requirement, such as a law, regulation, court order, subpoena, warrant, in the course of a legal proceeding or in response to a law enforcement agency request.

We may also use your personal information to protect the copyright, trademarks, legal rights, property or safety of, the proprietor of this domain, its customers or third parties.

 

6. Security of your personal information

For Customers (your Club or Organisation)

We are committed to ensuring that the information you provide to us is secure. In order to prevent unauthorised access or disclosure, we have put in place suitable physical, electronic and managerial procedures to safeguard and secure information and protect it from misuse, interference, loss and unauthorised access, modification and disclosure.

The transmission and exchange of information is carried out at your own risk. We cannot guarantee the security of any information that you transmit to us, or receive from us. Although we take measures to safeguard against unauthorised disclosures of information, we cannot assure you that personal information that we collect will not be disclosed in a manner that is inconsistent with this Privacy Policy.

For Members

Authorised Club Administrations will have access to your personal information.

This Privacy Policy applies to Member Jungle's use of your personal information. Your club's Privacy Policy is defined by your club or organisation and may supersede this Privacy Policy.

We are committed to ensuring that the information you provide to your club is secure. In order to prevent unauthorised access or disclosure, we have put in place suitable physical, electronic and managerial procedures to safeguard and secure information and protect it from misuse, interference, loss and unauthorised access, modification and disclosure.

The transmission and exchange of information is carried out at your own risk. We cannot guarantee the security of any information that you transmit to your club, or receive from your club. Although we take measures to safeguard against unauthorised disclosures of information, we cannot assure you that personal information that is collected will not be disclosed in a manner that is inconsistent with this Privacy Policy by authorised representatives of your club or organisation.

7. Access to your personal information

For Customers (your Club or Organisation)

You may request details of personal information that we hold about you in accordance with the provisions of the Privacy Act 1988 (Cth). A small administrative fee may be payable for the provision of information. If you would like a copy of the information which we hold about you or believe that any information we hold on you is inaccurate, out of date, incomplete, irrelevant or misleading, please email us at supportteam@memberjungle.com.au.

We reserve the right to refuse to provide you with information that we hold about you, in certain circumstances set out in the Privacy Act.

For Members

Contact your club for Access to your Personal Information.

 

8. Complaints about privacy

If you have any complaints about our privacy practices, please feel free to send in details of your complaints to supportteam@memberjungle.com.au. We take complaints very seriously and will respond shortly after receiving written notice of your complaint.

 

9. Changes to Privacy Policy

Please be aware that we may change this Privacy Policy in the future. We may modify this Policy at any time, in our sole discretion and all modifications will be effective immediately upon our posting of the modifications on our website. Please check back from time to time to review our Privacy Policy.

 

10. Website

When you come to our website we may collect certain information such as IP Address, browser type, operating  system, website visited immediately before coming to our site, etc. This information is used in an aggregated manner to analyse how people use our site, such that we can improve our service.

We may from time to time use cookies on our website. Cookies are very small files which a website uses to identify you when you come back to the site and to store details about your use of the site. Cookies are not malicious programs that access or damage your computer. Most web browsers automatically accept cookies but you can choose to reject cookies by changing your browser settings. However, this may prevent you from taking full advantage of our website.

Our website may from time to time use cookies to analyse website traffic and help us provide a better website visitor experience. In addition, cookies may be used to serve relevant ads to website visitors through third party services such as Google Adwords. These ads may appear on this website or other websites you visit.

Our website may from time to time have links to other websites not owned or controlled by us. These links are meant for your convenience only. Links to third party websites do not constitute sponsorship or endorsement or approval of these websites. Please be aware that we are not responsible for the privacy practices of other such websites. We encourage our users to be aware, when they leave our website, to read the privacy statements of each and every website that collects personal identifiable information.

 

11. Member Jungle App

When you use the  Member Jungle App, available on Google Play and Apple App Store,  we receive some personal information from you like the type of device you're using and your IP address. This information is used in an aggregated manner to analyse how people use our app, such that we can improve our service.

We may also collect some additional information depending on activated app features. 

We will collect Location data in both the foreground and background if using the Member Jungle App Event Tracker feature. Your location will be used to show your position on a map to other event participants from your club, if activated. Location Data will be collected during the event and then will be removed. The data kept is transient, encrypted during transmission and there is no ongoing storage of location data. No Location Data will be collected if you de-activate the Event Tracker or are not licensed for this feature.

The Member Jungle app will also collect anonymised device data to send you app notifications from your club. 

 

GDPR Obligations

Please see our GDPR page for details on the UK and EU GDPR.