Jeff Pond

About Jeff Pond

Author Biography

Co-founder and Technical Operations Director, Jeff, sporting a "Movember" stache (which he started a month early) is our office tech guy that ensures our membership systems are running 24/7.

Jeff leads our awesome technical support team and is one of the few people who can honestly say they have built a complete cloud hosting environment from scratch. We are proud of all our team members but Jeff's contribution means our web hosting infrastructure is second to none.

In most offices, Jeff, would be given credit for his exceptional marathon running but according to Melissa Robertson (our resident ultra-marathon runner and gun developer) who keeps beating his times, he "needs to do more speed work".

A carpenter in a former life, Jeff, doesn't just have computer skills but is also handy when it comes to fixing things around the office. While most times he finds these requests way below his exceptional skill level (thought we better butter him up before the next job) he always has a smile on his face and is willing to help, both us, and our customers.

Jeff is heavily involved in a number of local clubs and has been a committee member for over 10 years.

Jeff Pond

Articles by Jeff Pond

Friday 21st July 2023
Date:
By Jeff Pond

No matter how simple a system is, there will always be times when you need to reach out for a bit of help with something. At Member Jungle, we have done our very best to make our system as user-friendly as possible and are constantly working on improving it. However, there is always the chance that you will need to reach out for help one day. That’s

... more
Tuesday 27th September 2022
Date:
By Jeff Pond

There are a number of different ways to communicate with your members using the Member Jungle membership system.  Here’s the most common ways:

  • Email members directly from the membership system.
  • Email members directly from the Events module.
  • Marketing email via the Email Campaign module.
  • Push
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Friday 16th September 2022
Date:
By Jeff Pond

You certainly can.  We offer two options for importing your members:

  • DIY member import.
  • Custom import provided by Member Jungle onboarding team.

DIY member import

The do-it-yourself member import will cater to almost all customers who are looking to bring across existing members into

... more
Monday 12th September 2022
Date:
By Jeff Pond

We endeavor to make the Member Jungle online membership system as simple and as intuitive as possible so only minimal computer experience is needed.  If you are comfortable using a computer, you will be able to manage your member jungle site.

Here’s a few screenshots so you can get an idea of how easy things are in Member Jungle.

Here’s

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Thursday 8th September 2022
Date:
By Jeff Pond

Of course!  One of the best things about Member Jungle is that it gives your members complete control over managing their own details.

What details can my members manage?

Your members have the ability to manage the following:

  • Personal details and demographic information.
  • Purchase and renewal
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Wednesday 7th September 2022
Date:
By Jeff Pond

In the purest sense, Green Hosting, means your web hosting provider’s cloud environment is strictly powered by clean, renewable energy.  Not by purchasing carbon offsets or any other credits scheme but actual clean, renewable energy.

Why is renewable energy important when it comes to cloud and web hosting?
When you visit

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Monday 29th August 2022
Date:
By Jeff Pond

 

How secure is my data?

Is my data backed up?

Is your hosting reliable?

These are three related, rapid-fire questions we always get asked, generally in that exact order.  To quickly summarise, Member Jungle is a Software-as-a-Service (SaaS) platform. 

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Wednesday 24th August 2022
Date:
By Jeff Pond

All Member Jungle sites come with a default domain name where you can access your club e.g. myclub.memberjungle.com, however, you can also use a custom domain to better reflect your club.  Once you own a custom domain name it can be used to access your Member Jungle site.

What is a Custom Domain Name?

A custom domain name

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Monday 8th August 2022
Category: Online Security
Date:
By Jeff Pond

Secure Online Membership Management

If you’re asking this question, you’re clearly on the right track to ensuring your club’s membership data is protected.  The reality is, all online systems are being attacked every second of

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Friday 29th April 2022
Category: Online Security
Date:
By Jeff Pond

What is an SSL Certificate?

Have you ever noticed that some URLs start with http://, while others start with https://?

Maybe you noticed that extra "s" when you were browsing websites that require giving over sensitive information, like when you were paying bills online.

But

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