Jeff Pond
Author Biography
Jeff Pond
Technical Operations Director
Cloud Architecture & Security, Managed Web Hosting, Technical Support
Interests: Trail running, long rides on his Harley-Davidson, cigar collecting, fishing, and spending quality time in the Aussie bush doing conservation activities.
Clubs: Harley Owners Group, fishing club, cigar aficionado club, and a running club.
Favourite Jungle Animal: Thylacine, a.k.a. Tassie Tiger - Likes to avoid people by pretending to be extinct but doesn't mind appearing now and then just to keep things spicy.
Our resident Technical Operations Director, Jeff Pond, isn't your average office dweller. Sure, he reigns supreme over the cloud architecture, security, and web hosting domains, but beneath the digital prowess lies the heart of a true adventurer.
When he's not wrangling servers, Jeff can be found conquering roads on his trusty Harley-Davidson, casting a line in search of the perfect catch, or meticulously curating his cigar collection. But Jeff's wild side extends beyond personal pursuits. He's a dedicated conservationist, actively involved in protecting the Aussie bush and our awesome native wildlife.
Speaking of wild things, Jeff's favourite jungle creature is the elusive Thylacine, also known as the Tasmanian Tiger. Like this fascinating (and possibly extinct) marsupial, Jeff prefers to keep things interesting. He's the mastermind behind Member Jungle's rock-solid cloud hosting environment, ensuring our systems run smoothly 24/7—even if he prefers to avoid the limelight sometimes.
Jeff's talents extend far beyond the digital realm. In a past life as a carpenter, he honed a knack for fixing things – a skill that comes in handy around the office (even if he playfully protests the "beneath him" requests!). With a smile that's always there and a willingness to help anyone in need, Jeff is a true asset to both the Member Jungle team and our valued customers.
On top of his technical mastery, Jeff also leads our awesome technical support team. That means you might find him responding to your questions and support tickets – all while keeping the jungle running smoothly behind the scenes.
No matter how simple a system is, there will always be times when you need to reach out for a bit of help with something. At Member Jungle, we have done our very best to make our system as user-friendly as possible and are constantly working on improving it. However, there is always the chance that you will need to reach out for help one day. That’s
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There are a number of different ways to communicate with your members using the Member Jungle membership system. Here’s the most common ways:
- Email members directly from the membership system.
- Email members directly from the Events module.
- Marketing email via the Email Campaign module.
- Push
You certainly can. We offer two options for importing your members:
- DIY member import.
- Custom import provided by Member Jungle onboarding team.
DIY member import
The do-it-yourself member import will cater to almost all customers who are looking to bring across existing members into
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We endeavor to make the Member Jungle online membership system as simple and as intuitive as possible so only minimal computer experience is needed. If you are comfortable using a computer, you will be able to manage your member jungle site.
Here’s a few screenshots so you can get an idea of how easy things are in Member Jungle.
Here’s
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Of course! One of the best things about Member Jungle is that it gives your members complete control over managing their own details.
What details can my members manage?
Your members have the ability to manage the following:
- Personal details and demographic information.
- Purchase and renewal
In the purest sense, Green Hosting, means your web hosting provider’s cloud environment is strictly powered by clean, renewable energy. Not by purchasing carbon offsets or any other credits scheme but actual clean, renewable energy.
Why is renewable energy important when it comes to cloud and web hosting?
When you visit
How secure is my data?
Is my data backed up?
Is your hosting reliable?
These are three related, rapid-fire questions we always get asked, generally in that exact order. To quickly summarise, Member Jungle is a Software-as-a-Service (SaaS) platform.
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All Member Jungle sites come with a default domain name where you can access your club e.g. myclub.memberjungle.com, however, you can also use a custom domain to better reflect your club. Once you own a custom domain name it can be used to access your Member Jungle site.
What is a Custom Domain Name?
A custom domain name
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If you’re asking this question, you’re clearly on the right track to ensuring your club’s membership data is protected. The reality is, all online systems are being attacked every second of
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What is an SSL Certificate?
Have you ever noticed that some URLs start with http://, while others start with https://?
Maybe you noticed that extra "s" when you were browsing websites that require giving over sensitive information, like when you were paying bills online.
But
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Australia