Helping You Understand Member Jungle Pricing

As 80% of our client base are Not for Profit organisations, our whole pricing model is developed so we can be as affordable as possible for all of our membership organisations. We therefore can't offer any additional discounts to NFP's.

All Member Jungle systems include a website and it is entirely up to you how you use this system. We find most customers like to use their Member Jungle site as their primary website as it means that they don't have extra hosting costs and are only having to update things in one place. If you are using the mobile app as well, events, news, blog, documents and membership modules also all update instantly on the app when they are updated on the website, so maintaining two sites with all of this information can sometimes mean double handing.

We do however have a number of customers who use the Member Jungle system just as their Members Portal. They just direct members who want to sign-up online, renew or login to the members site. This means you can also restrict most of your page content on the site to be only visible after logging in. 

Read more here.

Member Jungle has worked to keep our system as affordable as possible for all organisations, so we charge a monthly fee and a Platform Fee on top of all online transactions (paid by debit or credit card online). Doing this means that organisations can pass on the fee to their members and share the costs across their member base. This is essentially the same as when you purchase a ticket online through Ticketek, Ticketmaster or even make an online donation, you are charged a fee on top of the purchase value. Platform fees above do not include any Stripe transaction fees, visit Stripe's website for more information.

This fee is on top of all online gateway fees, and you have the option to absorb both the Platform and Gateway Fees if you prefer or just incorporate them into your pricing. 

This pricing model allows us to offer Member Jungle to you and your members with loads of functionality, continual product development, and zero setup costs. Plus, it means that you only pay service fees when you are selling (via membership, events or the store) - so we are only making money when you are. 

There are no contracts, so you can cancel at anytime. We simply require a 30-day written notice of your cancellation. You can also upgrade to another membership package whenever your needs change as well.

The Member Jungle Professional On-boarding Fee is a required fee, where we help guide you through the set-up of your membership system and provide professional advice on how you can make your club easier to manage. 

• Set up your trial site.
• Email you tips and checklists to get you started.
• Offer free training to your team.
• Help launch your site to members with transferring domain names and technical support regarding DNS.

If you would like additional help or like us to create the site for you, please check out our optional setup add-ons.

Check out our online Learning Centre for articles about our most commonly asked questions or, for more detailed technical information, visit our support portal - https://support.memberjungle.com.