Setup your Membership System

As 80% of our client base are Not for Profit organisations our whole pricing model is developed so we can be as affordable as possible without any upfront costs and small transaction fees that can be passed onto members. We therefore can't offer any additional discounts to NFP's.

Whilst we limit the number of support users (i.e. the people that can raise support tickets or contact us for support) for all packages that include a website you can easily create unlimited users. Using the Security Module you can create different roles and allocate them all different permissions levels, some modules give you the flexibility to limit how much people can do in a module i.e. contributors, editors and approvers. As example, this means that you can give one person access to add Events for the Site Administrator to approve and another person full access to administer and approve all items in the News Module.

All Member Jungle systems except RAW include a website and it is entirely up to you how you use this system. We find most customers like to use their Member Jungle site as their primary website as it means that they don't have extra hosting costs and are only having to update things in one place. If you are using the mobile app as well, events, news, blog, documents and membership modules also all update instantly on the app when they are updated on the website, so maintaining two sites with all of this information can sometimes mean double handing.

We do however have a number of customers who use the Member Jungle system just as their Members Portal. They just direct members who want to sign-up online, renew or login to the members site. This means you can also restrict most of your page content on the site to be only visible after logging in. 

You can also start by just managing your members in Member Jungle and then gradually move other things over as you are ready. The content management system means you can simply activate other pages and modules as you are ready to use them.

Yes, organisations can pass on the gateway fee to their members and share the costs across their member base. So the same as when someone purchases a ticket online through Ticketek, Ticketmaster or even makes an online donation, they are charged a fee on top of the purchase value. 

You also have the option to absorb the fee if you prefer and just incorporate them into your pricing. 

We setup your gateway account as a part of the Member Jungle setup process so you can take online transactions. Your Member Jungle system can then take online payments via credit or debit cards for membership, events or the online store. The Member Jungle gateway accepts Visa, Mastercard and Amex. All transactions collected via the gateway are held in your own holding account and then deposited into your nominated bank account on a weekly basis. You will be emailed a remittance advice as well as able to access a full downloadable report of all transactions that were processed in the week from the administration area.

There are no contracts so you can cancel at anytime, we just require 30 days written notice of your cancellation. You can also upgrade to another membership package whenever your needs change as well

Yes, you can process cash payments for membership and event transactions as an administrator in all package levels. This means you can manually add new members, renew existing members or take event payments and still have them all accounted for in the database.  

You can also allow people to sign-up as a member online and select direct debit or cheque payment options. This however will mean that you need to manually reconcile these payments so requires additional work on your behalf.